Right of Cancellation

Please refer to this excerpt from our terms and conditions of business:

22. Consumer’s right of cancellation

Returns policy

You, the buyer, have the right to cancel the contract of sale within 14 days. You do not need to state a reason for cancelling your order. The 14-day period begins from the day on which you or a third party authorised by you (but who is not the deliverer of the goods) take receipt of the goods. To exercise your right of cancellation, you must inform us of your decision in a clear, unequivocal way, e.g. via letter, fax or email. To cancel the order, it is sufficient that you send us notice of your intention to cancel the order within the 14-day cancellation period. Your notice of intent to cancel your order must be sent to:

cma audio GmbH
Münchener Str. 21
82131 Gauting, Germany.

Phone: +49 (0) 89 97 880 38 0
Fax +49 (0) 89 97 880 38 0

Email: gmbh@cma.audio

Order Cancellation Form

Consequences of your cancellation of the order

If you cancel the order, we are obliged to return all payments received from you including delivery costs (excepting additional costs resulting from your decision to use a form of delivery different to the standard, cheapest form offered by us) without delay and at the latest within fourteen days from the day on which we receive your notice of intent to cancel the contract. We will return the payment using the same method you used during the original transaction unless we enter into a specific agreement  with you to use a different method. We will not levy any additional charges because of the return of payment.

We have the right to refuse to return your payment until we have received the goods back or until you have delivered proof to us that you have dispatched the goods back to us, whichever is received earlier.

You must hand over or dispatch the goods to us without delay, at the latest within 14 days of you having informed us of your intent to cancel your order. The time limit is deemed to have been fulfilled if the goods are dispatched to us within the time limit of 14 days.

You agree to carry the costs incurred in returning the goods to us.

You will be required to pay for any loss of value incurred to the goods only if the loss in value is not incurred in a way necessary for you to assess the quality, characteristics or functions of the goods.

End of statement concerning our order cancellation policy

23. Shipping costs of returning goods when cancelling your order

You agree to carry the costs incurred in returning the goods to us.